Documenting the future

We spent some time looking at and documenting the future on a project for Smithery and their client the Royal Society. They'd designed and built some time capsules from the future, and we went along to document them being built.

Ethnography of a bus shelter

What happens when you turn a traditional bus shelter into a piece of art? Brighton and Hove Buses recently commissioned artists to paint a Grade II Listed bus shelter with bright and colourful paints. The bus company wanted a collection of stories from people that experienced the temporary piece of artwork.

We asked passers by to record their thoughts in sound and on postcards. We delivered the work as a digital book and audio material.

Gig Economy Journals - Looking for workers to take part

We are doing some research into flexible or “gig” working, focusing on issues such as employment rights, voice, job security, pay and wellbeing.

We are looking to document three workers and to turn the resulting work into three photographic journals telling the story of their working life. This project is about adding a human voice to some of the statistics around gig working.

Why we tell stories

Imagine a story about commuting told in numbers. 6 hours spent travelling for 200 miles, average heart rate of 70bpm, £5,000 pounds a year for the ticket. Worker scored 6 out of 10 for happiness, 5 for productivity, 3 for engagement. They wrote 2,000 words, replied to 10 emails. Some of this could be useful, but on its own, it's pretty meaningless.

We are living in a different era of work, one that can't be understood using staff surveys alone

For years the business world has relied on staff engagement surveys to take the pulse of their company, but if these stories are anything to go by, there seems to be an increase in challenges and a lack of trust from workers in their leaders to do the right thing. Business can't survive on these age-old techniques anymore.

New service - Follow the thing - Case Study

When you supply a product or service, it's easy, over time to start to lose touch with procedures, strategy and logistics. At the same time, the growth of a company will likely see a disconnect between geographic locations, departments and people. After spending time with countless leaders, I know that when this happens, work, innovation, productivity and culture suffers, having an impact on the people working with you and in turn, the bottom line.

What's wrong with big data?

"Making knowledge is not simply about making facts but about making worlds, or rather, it is about making specific worldly configurations – not in the sense of making them up ex nihilo, or out of language, beliefs, or ideas, but in the sense of materially engaging as part of the world in giving it specific material form.